If anything about our service has not met your expectations, please tell us. Every complaint is recorded, acknowledged within 2 working days and resolved within 15 working days.
How to raise a complaint
- Email: service@rathiwealth.in (subject: “Grievance – your name”)
- Phone / WhatsApp: +91 88173 58846 · Mon–Fri 10:00 am – 6:00 pm, Sat 10:00 am – 4:00 pm
- In person or by post: Rathi Wealth Private Limited, 222, Krishna Business Center, Plot No. 11, PU4, Vijay Nagar, Indore, Madhya Pradesh – 452010
Please share your name, registered mobile or email, PAN or folio number (if applicable) and a short description of the issue, with any supporting documents.
Escalation matrix
| Level | Contact | Escalate if not resolved in |
|---|---|---|
| 1 | Client Servicing Desk · service@rathiwealth.in · +91 88173 58846 | 7 working days |
| 2 | Grievance Officer · Raghav Rathi · rathiraghav02@gmail.com | 7 more working days |
| 3 | Principal Officer · Umesh Rathi, MD & CEO · umesh.rathicfp@gmail.com | Final internal level |
| 4 | Mutual funds / SIF: the concerned AMC’s investor service desk. PMS: the portfolio manager’s grievance cell, and the Association of Portfolio Managers in India (APMI) for PMS distribution. AIF: the AIF manager. | — |
| 5 | SEBI SCORES, and then SMART ODR for online dispute resolution | — |
How we assist you
Rathi Wealth Private Limited is an AMFI Registered Mutual Fund Distributor (ARN-195840) and an APMI Registered PMS Distributor (APRN04392). We assist investors in taking up their complaints with Asset Management Companies, portfolio managers and Registrar & Transfer Agents, and co-operate fully with them in resolving any complaint relating to transactions routed through us.
Complaints received
| Financial year | Received | Resolved | Pending | Nature of complaints |
|---|---|---|---|---|
| 2023–24 | 0 | 0 | 0 | — |
| 2024–25 | 0 | 0 | 0 | — |
| 2025–26 | 0 | 0 | 0 | — |
Data updated every April for the previous financial year. Last updated: 23/OCT/2026
Useful links
Mutual Fund investments are subject to market risks, read all scheme related documents carefully.